Terms & Conditions

Terms & Conditions for Inco Turkish Restaurant & Fish Bar

Last updated: 4 July 2025

Welcome to Inco Turkish Restaurant & Fish Bar. These Terms & Conditions (“Terms”) govern your use of our website https://incorestaurant.com (the “Site”) and the purchase of food and beverages online via our WooCommerce platform. By placing an order with us, you agree to these Terms.

1. Ordering

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

  • You must provide accurate and complete information when placing an order, including delivery address and contact details.

2. Payment

  • Payment must be made in full at the time of placing your order.

  • We accept payments via the methods displayed on our Site (e.g., credit/debit cards, PayPal).

  • All prices are in GBP and include VAT where applicable.

3. Delivery and Collection

  • Delivery times provided are estimates and may vary. We will endeavour to deliver within the specified time but do not guarantee it.

  • Delivery areas may be restricted; please check availability at checkout.

  • Collection orders must be picked up at the agreed time. We are not responsible for orders not collected.

4. Refunds and Cancellations

  • You may cancel an order before it is prepared. Please contact us immediately if you wish to cancel.

  • Refunds will be provided only if the order is incorrect, damaged, or not delivered as agreed.

  • Perishable goods are generally non-refundable unless faulty.

5. Allergies and Dietary Requirements

  • Please inform us of any allergies or dietary requirements when placing your order.

  • While we take care to avoid cross-contamination, we cannot guarantee allergen-free products.

6. Use of Website

  • You agree to use the Site lawfully and not to misuse any content or services.

  • We reserve the right to suspend or terminate access to the Site for any breach of these Terms.

7. Intellectual Property

  • All content on the Site, including images, text, logos, and designs, is owned by or licensed to Inco Turkish Restaurant & Fish Bar.

  • You may not reproduce or use any content without our prior written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, Inco Turkish Restaurant & Fish Bar shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

  • Our liability for any claim arising shall be limited to the value of the purchase.

9. Data Protection

10. Changes to Terms

  • We may update these Terms from time to time. Any changes will be posted on the Site with an updated “Last updated” date.

Contact Us

If you have any questions regarding these Terms, please get in touch with us:

Inco Turkish Restaurant & Fish Bar
William The Conqueror, Petersfield Avenue
Romford, RM3 9PB
United Kingdom

Email: info@incorestaurant.com
Phone: +44 1708 925832

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